Every engagement starts on the floor. Fees are tied to documented results โ not hours logged. The scope depends on how deep your knowledge gap runs and how fast you need to close it.
The incumbents charge by the month and capture a fraction of the value they create. Relyent runs on a different model.
Structured sprints with clear deliverables every 4 weeks. No 6-month discovery phases. You see results before you commit to the next phase.
A base engagement fee plus a success fee tied to documented productivity gains. Traditional consulting captures 10โ30% of value created. We align differently.
Every engagement is designed to make your existing operators more effective โ not to build a case for cutting headcount. Productivity without layoffs.
Tribal knowledge captured, structured, and stored in a searchable knowledge base with AI query access. When your senior operator retires, what they know stays.
Pricing reflects starting ranges โ final scope depends on facility size and complexity. All engagements include a success fee tied to documented productivity gains, so both parties are aligned on results.
Diagnose before you prescribe
A structured discovery engagement that maps your current state: where knowledge lives, where processes break down, and where AI can deliver the fastest ROI. Run in a single 4-week sprint. You leave with a prioritized action plan โ no guesswork, no 6-month retainer.
Typical duration: 3โ4 weeks
Start with Assessment โBuild the system, not just the plan
We don't stop at recommendations. Relyent builds the SOPs, training materials, and AI-assisted workflows your team will actually use โ in focused 4-week sprints. Includes full knowledge capture, documentation, and change management support.
Typical duration: 8โ14 weeks
Start with Implementation โKnowledge base + continuous improvement
Two things in one subscription: a live knowledge base that houses everything captured during Implementation (hosted, maintained, always current) plus a fractional CI partner who keeps improving what you built. Cancel either independently.
Month-to-month ยท No long-term contract
Discuss Ongoing Support โJohn Shurr brings 15+ years of hands-on manufacturing leadership โ not consulting firm experience, factory floor experience. The difference matters when you're trying to capture knowledge from operators who've never been asked to explain what they know.
The AI tools are new. The manufacturing expertise isn't.
Continuous improvement leadership at Boeing, Cascade Windows, Blue Grass Bars, and Prolift Toyota Material Handling. Roles spanning electronics assembly to production engineering to full operations management.
Black Belt certification backed by real deployments โ not classroom projects. Value stream mapping, DMAIC problem-solving, and kaizen facilitation applied to real production environments with measurable output.
EY's research confirms companies investing in workforce augmentation outperform those cutting headcount. Every Relyent engagement is designed to make your existing operators more effective โ not to argue that you need fewer of them.
50โ500 employee manufacturers who can't afford the big consulting firms but can't afford to keep losing operator knowledge. That's where the ROI on this work is highest and the alternatives are weakest.
Tell us about your operation. No pitch, no pressure โ just a direct conversation about whether Relyent is the right fit.